There have been several instances recently where friends or I have been contacted by companies that I am doing business with, and are trying to increase that business.
This is legal for them to do, as, although I am on the government's national no-call list, it does have exceptions, and one of these is for businesses that I have already done business with.

The end result of all of these calls is an attempt by myself or my friends to undertake the extra business, but the complete failure of the company involved to follow through with what they have said they would do. More than that, in many cases, it has irritated to a degree where the original level of service has been canceled.

The problem probably lies with the morons who run these phoning companies. They seem to fail to train the phoning staff in setting up the service, or setting up the sale of the goods that are involved. This is then compounded by the customer service reps failing to resolve the created problem, at the same time, lying by promising that they have in fact done so.

I start off with no expectation, then they give me one. Then they fail to meet that expectation that they have set.

No wonder I cancel stuff and will no longer do business with these fools.

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